Blue Line Car rental terms and conditions

TERMS AND CONDITIONS – Rental Car Albania 2023

All our vehicles have

Mandatory Limited Insurance (Third Party Protection – Breakdown Assistance). If you have an accident you will have to pay a non-refundable excess of up to € 3,000. If damage to our vehicle results because of the other vehicle’s driver’s fault, the damage is not covered from your Full Coverage Insurance, but from the insurance policy of the other vehicle (the third party).
A police report has to be made and the customer must give a statement of accident on the standard forms to be found at our office. Call office for assistance. If our vehicle is damaged because of its driver fault, the damage is covered by the full Driver’s insurance.
A police report has to be made and the customer must give a statement of accident on the standard forms to be found at our office, call for assistance. In any case In any case there is the first portion of the claim (Excess) in the event of damage or theft to the rental car of €700.

Full Coverage Insurance (FCI), subscribed to Extras during booking process.

Third party liability (Liability Insurance for damages or injuries to any 3rd party outside the vehicle)
Collision Damage Waiver (covers you against damages to your rental car)
Theft protection (covers you against theft of the rental car)
With this package you are FULLY PROTECTED, except for the first portion of the claim (Excess)
in the event of damage or theft to the rental car: 700 EUR for damages and theft

Full Coverage Insurance (FCI) has some exceptions:

FCI does not cover damages on these parts: tires, tire tearing (7500 LEK ), tire disk covers as well as damage of chassis, because these damages can be caused only by driver’s carelessness.
FCI does not diminish responsibility for damage caused by driving under influence of alcohol or drugs.
FCI does not cover damage due to intentional blasting, explosives, setting on fire or burning of the interior upholstery.
FCI does not cover damages caused by a driver that is not authorized in writing by us to drive the vehicle.
FCI does not cover damages of the mirrors and key lost( 25.000 LEK for Ford model)

Rent Prices Includes

Kilometers Without Limit only to within the borders of Albania
Unlimited mileage
Rental Rates
All taxes and fees
Airport Taxes
Third party insurance
Road Tax
Premium Location Fee
Emergency road 24 Hour Assistance
Sale taxes

Rent NOT Includes:

Fuel
Traffic fines – The Driver is fully liable. 1500 LEK commission is charged for each fine.
Green Card for Out of Albania(Green Card)

Documents

To get rent scooters, quads or cars, each customer must submit
Passports or Identity Card, minimum age 21 years old
Driver License (release date should be at least two years before the date of renting the vehicle)
A copy of the documents will be taken and kept in our rental records.

Period

Minimal rental period 1 day.

Fuel Policy

Full to Full or Same to Same
All Rented Vehicles are delivered to, or collected by, the renter with a full tank of fuel. Refueling Fee of 2.5 euro per litter it is applied.

Payment Policy

Rental payment is 100% in advance, when you signed this contact. Cash payment is accepted. Acceptable credit cards are VISA, VISA Electron, Master Card and Maestro.
Payments with cards have an extra fee of 4%.

Deposit Guaratee

To rent rented vehicles, each customer must give a guarantee until 48h after returning the vehicle.
The guarantee deposit depends on the type of vehicle and starts at 100Euro. That may be used to cover any damages made to the car, that may occur during the period of car rent. When returning the car the lessee must also pay for the consumed fuel in the fuel tank, you have to leave the fuel tank same to same. Also, can be used for unpaid traffic fines.
Deposit can be left Cash or Credit / Debit Cards (Deposite with cards have an extra fee of 4%)

Vehicle Replacement

Provided within 12 hours within the territory of Albania

Cross – Borders Policy

Cross-border rentals are permitted within European countries. A prior written authorization is required.
This kind of rentals should be requested from the Renter Company at least 2 working days prior the pickup date. Please contact with the Reservations Department for further information.
Customer is obliged to purchase the green card which covers the rented vehicle with basic insurance (T.P.I.)as long as it remains outside of Albania.
Road assistance or car replacement while driving abroad is not available out of Albanian borders.

Renter Obligations

PROHIBITED USE. The Vehicle shall not be used:
1.) for the transportation of persons for compensation;
2.) in any race, test, or competitive event;
3.) outside of Albania without first obtaining Renter Company’s written permission;
4.) by any person not specified in reservation page;
5.) in violation of any state, or local laws;
6.) while under the influence of intoxicants or drugs;
7.) to push or tow;
8.) to leave the keys in or not to properly lock up or secure the Vehicle (excluding valet parking);
9.) if further use of the Vehicle would cause damage (i.e. warning light on, flat tire, steam rising from engine);
10.) to carry hazardous or explosive substances;
11.) to transport a total Vehicle and payload weight in excess of the gross Vehicle weight as specified on the Vehicle;
12.) to drive in or through a structure where there is insufficient clearance, whether of height or width – or off regularly maintained roadways;
13.) to drive Vehicle if cargo is improperly and/or not secured.
IN NO EVENT SHALL RENTEE SUBRENT OR RELEASE THE VEHICLE TO ANOTHER PERSON OR CORPORATION. If the Vehicle is obtained from Rentor by fraud or misrepresentation or is obtained or used in furtherance of an illegal purpose, all use of the Vehicle is WITHOUT RENTOR’S PERMISSION. The foregoing conditions are cumulative and each of them shall apply to every use, operation or driving of the Vehicle.
The Rented Vehicle should be driven only by the renter or additional drivers mentioned in the rental agreement.
The Rented Vehicle must not be used: for infringing provisions of the Albania Road Circulation Code, for any purpose contrary to Albanian law, for towing other vehicles, for transporting heavy objects or baggage, flammable materials, or pungent objects, outside the asphalt road network, and/or use under the influence of alcohol, narcotic or toxic substances or speeding.
The Renter undertakes not to allow the car to be driven by persons other than himself or those approved by the lessor and for which he guarantees, and to reuse the vehicle only for his personal needs. It is forbidden to any competition whatsoever, and to use the rented vehicle by carrying a greater number of passengers than the one carried on the contract.
In addition, the vehicle must not be transported via boat; or across country borders without the prior written authorization of Car Rentals Company, in this case BLUE LINE TRAVEL SH.P.K

Return of vehicle

This Agreement is one of rental only.
The Vehicle is the property of the Rentor and shall be returned to the Rentor’s address or at a place designated by Rentor and on the date shown on Page 1 or earlier if demanded, together with all tires, tools, accessories, and equipment in the same condition as when received, ordinary wear and tear expected.
Failure to return the Vehicle to the place and on the date as set forth in this Agreement, will terminate the Rentor’s permission for the Rentee to use the Vehicle and thus will terminate the extension of all insurance coverage herein provided.
If the rented Vehicle is returned to Rentor at any place other than that listed herein, Rentee agrees to pay all expenses incurred by Rentor to have the Vehicle returned. Rentor or any of its agents or employees, may peacefully repossess the Vehicle without demand wherever found and terminate this Rental Agreement if the Vehicle is illegally parked, is used in violation of law, or in violation of the Agreement, or was abandoned.
Rentor shall not in any way be liable to Rentee for damages resulting from such repossession nor shall it be responsible for the loss or damage to any property of Rentee contained therein.

Cleaning

A minimum fee of 5.000 LEK will be charged for special cleaning where a Rented Vehicle is returned in an unsatisfactory condition and/or with a dirty interior.

Car type

All vehicles included in our catalogues are illustrative only. Actual vehicles may vary and you may be provided with a similar model at Car Rentals Company discretion.

Renter’s liability

The renter is obligated to provide a vehicle to the lessee for a specified price.
The renter insures the car and the lessee.
The renter is obligated to check the condition of the vehicle and ensure that it is safe to use before the rent.
The car that the renter provides must be clean and tanked up.

Limitations

The lessee must have at least two years of driving experience,
use the car only in the territory of Albania (unless the renter specifies differently). The mileage of the rented car is unlimited.

Data protection

In the course of the performance of the rental process, it is necessary to collect some personal data. It is mandatory to provide all the requested information. In the absence of such information, [Car Rental Company] (Data Controller) will not be able to correctly process your rental. The Data Controller will use your personal data to assist you with reserving, renting, and leasing vehicles and for marketing purposes. You may correct factual errors in that data or exercise your right to access, update, or delete personal data by sending a request to the Data Controller using the contact details provided in the rental agreement that you signed when you collected the vehicle. Privacy Policy on http://www.rentalcar.al.

Liability

The lessee undertakes full responsibility if a non insurable event occurs during the period of rent. The lessee takes the responsibility for all the consequences that may occur if transferring the car to a third person. If the lessee violates the road traffic rules he must pay all related penalties.
In case of car theft, the lessee must compensate the damage if don’t return the car keys and registration documents to the renter.
Because of possible extras such as fuel or extensions of rental etc. a blank slip of your credit card must be left at the beginning of rental.

Condition of vehicle upon delivery

All vehicles supplied will be prepared by us before pick up. Such preparations will be set out in the pre-rental checklist. All existing vehicle damages will be noted on a damage report prior to rental.

Mandatory procedure

In case of a traffic accident, customer has to call the police to Nr.129 and our office, give a written statement and fill in all the necessary forms

Possible extras Delays in the return of the vehicle are charged as follows:

0 – 1 hours=> no extra charge
1-3 hours=> 1.500 LEK extra
3-5 hours=> 50 % of a full day
Up to 5 hours=> a full day
Delay in the return of the vehicle for 6 hours or more, without notifying our agency will be reported to the Police authorities.

Mechanical problems

In the case of a mechanical problem, you must immediately inform the rental company, the phone number is on the rental agreement. Authorizations to repair or replace the vehicle must be requested and granted by the renter.